Telemarketing
Transform Investments into Impact with Telemarketing
At 1stNet, we’re specialists in all types of telemarketing services. We help businesses build stronger customer relationships, generate quality leads, set appointments, and grow sales through professional outreach over the phone. No fluff. Just expert, human-to-human connection that delivers measurable results.
Measure, Optimise, Succeed: Telemarketing at its Best.
Experienced Agents
Our team are tele-prospecting and customer outreach experts who know how to handle objections and build rapport.
Highly Targeted Outreach
We use your preferred criteria (industry, region, job roles, etc.) to make sure every connection is one with potential.
Scalable Solutions
Whether you need a one-off burst of calls or a long-term campaign, we adapt to your scale.
Full Compliance
All calls conducted in line with regulatory standards, consistent monitoring, and clear accountability.
Lead Generation via Outbound Calling -
Carefully scripted outbound campaigns aimed at identifying new prospects, qualifying leads, and building a pipeline of potential clients.
Appointment Setting -
Our team books qualified meetings between your sales team and decision-makers, ensuring high value interactions.
Customer Retention & Account Management -
Keeping your existing customers happy and loyal. Regular check-ins, satisfaction calls, renewal reminders, upselling and cross-selling.
Market Research & Surveys -
Telephone-based market intelligence: feedback collection, competitor insight, customer satisfaction surveys and product testing.
Inbound Call Handling -
Skilled agents handling inbound enquiries, support requests, or product/service information requests to maintain a high standard of customer experience.
Outbound Sales -
Full sales over the phone — from initial contact to closing deals. Our staff are trained to drive conversions.
Order Taking & Processing -
Professional telephone agents handle customer orders accurately and efficiently, ensuring a smooth buying experience and excellent service.
Drive Success Through Targeted Telemarketing Excellence.
Goal Setting & Profiling
We’ll work with you to define clear KPIs (e.g. number of leads, appointments, conversion rate), and we profile your ideal customer so that calls are targeted and effective.
Script Creation & Strategy
We develop professional, persuasive call scripts and outreach strategies tailored to your offering, designed to engage, persuade, and convert.
Execution & Campaign Launch
Our agents carry out the calling campaigns, whether outbound or inbound, using best practices in communication and follow-up.
Reporting & Review
Regular reports with insights: what’s working, what isn’t, what to change. We use your feedback to refine scripts and targeting.
Onboarding & Training
We take time to understand your business, products, and customers. Our agents are trained on your brand, messaging, and processes.
Monitoring & Quality Control
Continuous listening, training, and adjustment. We track call metrics (connect rates, talk time, conversion rates) and audit calls.
Elevate Your Business with Results-Driven Telemarketing Insights
Drive better Telemarketing Outcomes with Analytics that improve calls, leads, and sales. Track performance in real time, fine-tune scripts for higher engagement, and turn every conversation into measurable results.
Contact Information
You are welcome to contact us Monday to Friday between 10:00 and 18:00.
Email responses may take up to 24 hours, excluding Weekends and Bank Holidays.
Postal Address
61 Bridge Street
Kington
Herefordshire
HR5 3DJ
Phone Number
0800 593 0369
Opening Hours
Mon - Fri: 10:00 - 18:00 GMT